ABOUT US
At Aquarius Home Service you are not just another number, which is evident in the company’s longevity and customer satisfaction. Featured as a Platinum American Standard Customer Care Dealer, Aquarius is also listed as an A+ Accredited Business with the Better Business Bureau.
Did you know the team at Aquarius received an award for Best HVAC Company in the Fort Bend Star Readers’ Choice Award for 2022 and 2023? In addition, Aquarius Home Service has been selected as a Nextdoor Neighborhood Fave in 2017, 2019, 2021, 2022, 2023, and 2024.
While these awards demonstrate the importance of great customer service, the team is acutely aware that excellence of customer satisfaction is one of the most important reasons Aquarius Home Service has been in business for 55 years. Of course, these accomplishments would have been impossible without the continued support from the great customers who continue to refer friends, family, and neighbors to Aquarius Home Service. With this support the team at Aquarius looks forward to meeting and exceeding customer expectations for another 55 years!
HISTORY
Founded by Jim Box in 1971, Aquarius Air Conditioning began as a small air conditioning and heating company that performed both HVAC repairs and replacements in Southwest Houston. During the 1970’s Aquarius continued to grow in the ever-expanding southwest Houston market. It was during this time that additional technicians were hired to cover the growing service demand of customers from both the Houston and Sugar Land/Missouri City area.
During the late 80’s and early 90’s many customers expressed a desire to have a company that could not only perform heating and air conditioning repairs and improvements, but those of plumbing as well. So, Aquarius Air Conditioning became Aquarius Home Service with the addition of plumbing service and repair.
In the early 1990’s, Jim asked his son-in-law, Peter Haselow, to join Aquarius Home Service where he began an extensive hands-on training program that eventually led to Peter’s purchase of the company when Jim decided to retire.
Licensed in heating, air conditioning, and plumbing, the Aquarius team focuses on a strong commitment to customer service and integrity. The entire team at Aquarius know that customers appreciate working with a small family-owned company where we pride ourselves on knowing each and every customer.
Did you know when you contact Aquarius Home Service at 281-561-8400 during regular business hours, you will always speak with one of our friendly office personnel; not an answering service, automated phone system or with AI? That makes a big difference when you experience an air conditioning, heating or plumbing issue.
